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Leadership
A New Start In last week’s blog I wrote about the start of the new year, the new decade and perhaps a new era. I also said that success starts with gaining the specific knowledge that you need, so that...
Leadership
Happy New Year I always find the end of the calendar year is a great time for personal reflection. Did I achieve all of the things I set out to? Did I get as far as I intended? Did I...
People
Recruiting the Best Recruitment problems are at epidemic proportions. It has always been a challenge for ambitious and expanding businesses but without a doubt this is the complaint that I am hearing most frequently at the moment. It shouldn’t be...
Leadership
On being a Top Boss 4 “Systems run your business. People run your systems. You lead your people”. Is a good three line reminder for any business owner or leader. If you want a world class business you will need...
Leadership
On being a Top Boss 2 Being a boss has never been easy. Having responsibility for others is not easy. Achieving business objectives through people is not easy and I would argue that it isn’t getting any easier either. It...
Leadership
On being a Top Boss What does that mean, ‘being a top boss’? Well whatever it means to you, it is a very important concept. The literature of the day is strewn with research that shows that the quality of...
Leadership
Rockefeller Habits # 10 The company’s plans and performance are visible to everyone. Habit 10 often tests some beliefs and prejudices because it is quite clear in its demands. Everyone in the business, yes, everyone from the cleaner to the...
Leadership
Rockefeller Habits # 9 9. All employees can answer quantitatively whether they had a good day or week Scale up or not, this is one of those golden questions that every boss should ask and know the answer to. I...
Leadership
Rockefeller Habits #7 7. Core Values and Purpose are “alive” in the organisation. Every constituency of people will have their own, unique Core Values. Those core values are usually implicit, rather than explicit but they will exist. Values are the...
Leadership
Rockefeller Habits #6 6. Reporting and analysis of customer feedback data is as frequent and accurate as financial data. Last time we looked at Rockefeller Habit 5 which was that employee input is regularly collected, analysed and acted upon. Rockefeller...
People
The Seven Attributes of The CEO #6 It is difficult to think of anyone rising to the position of CEO without attribute 6, because attribute 6 relates to accountability: the ability and willingness to take responsibility and get things done....
Strategy
The Seven Attributes of The CEO #5 The fifth of the seven attributes of the CEO is an obvious one. So obvious in fact that you may call it a statement of the obvious, but the fact that it is...
