Are you good at employing Great People?

Recruiting the Best Recruitment problems are at epidemic proportions. It has always been a challenge for ambitious and expanding businesses but without a doubt this is the complaint that I am hearing most frequently at the moment. It shouldn’t be...


Do you have a process for team development?

On being a Top Boss 4 “Systems run your business. People run your systems. You lead your people”. Is a good three line reminder for any business owner or leader. If you want a world class business you will need...


Cream of the crop or scraping the barrel?

On being a Top Boss 2 Being a boss has never been easy. Having responsibility for others is not easy. Achieving business objectives through people is not easy and I would argue that it isn’t getting any easier either. It...


In your world, what is a top boss?

On being a Top Boss What does that mean, ‘being a top boss’? Well whatever it means to you, it is a very important concept. The literature of the day is strewn with research that shows that the quality of...


Are your plans and performance visible?

Rockefeller Habits # 10 The company’s plans and performance are visible to everyone. Habit 10 often tests some beliefs and prejudices because it is quite clear in its demands. Everyone in the business, yes, everyone from the cleaner to the...


“Does your business have a scoreboard”?

Rockefeller Habits # 9 9. All employees can answer quantitatively whether they had a good day or week Scale up or not, this is one of those golden questions that every boss should ask and know the answer to. I...


Are your Core Values alive in your business?

Rockefeller Habits #7 7. Core Values and Purpose are “alive” in the organisation. Every constituency of people will have their own, unique Core Values. Those core values are usually implicit, rather than explicit but they will exist. Values are the...


“How much do you value customer feedback?”

Rockefeller Habits #6 6. Reporting and analysis of customer feedback data is as frequent and accurate as financial data. Last time we looked at Rockefeller Habit 5 which was that employee input is regularly collected, analysed and acted upon. Rockefeller...


“Do you have a healthy culture within your business?”

The Seven Attributes of The CEO #6 It is difficult to think of anyone rising to the position of CEO without attribute 6, because attribute 6 relates to accountability: the ability and willingness to take responsibility and get things done....


“How to build an ‘A’ Team”

The Seven Attributes of The CEO #5 The fifth of the seven attributes of the CEO is an obvious one. So obvious in fact that you may call it a statement of the obvious, but the fact that it is...


“Have you yet to create a near perfect work/life balance”?

The Seven Attributes of The CEO #4 Talk of work life balance is often, at best, naïve and almost always unhelpful. The individuals who are so smitten by the entrepreneurial bug that they forgo the safety of a normal job...


“Can you differentiate between fact and fiction?'”

The Seven Attributes of The CEO #3 Like any master of any craft the great CEO will have access to and complete mastery of a great set of tools. A CEO is a craftsman, although the craft she is master...

- Diane Williamson - Butterwick Hospice

"It's sometimes hard to find the way to thank people for their help and support, but I would like to try and thank you wholeheartedly for coaching me to become a better leader at Butterwick."

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