Leadership

Do you have a process for your own and your teams development?

On being a Top Boss 4 “Systems run your business. People run your systems. You lead your people”. Is a good three line reminder for any business owner or leader. If you want a world class business you will need...

Leadership

Cream of the crop or scraping the barrel?

On being a Top Boss 2 Being a boss has never been easy. Having responsibility for others is not easy. Achieving business objectives through people is not easy and I would argue that it isn’t getting any easier either. It...

Leadership

In your world, what is a top boss?

On being a Top Boss What does that mean, ‘being a top boss’? Well whatever it means to you, it is a very important concept. The literature of the day is strewn with research that shows that the quality of...

Leadership

Are your company’s plans and performance visible to everyone?

Rockefeller Habits # 10 The company’s plans and performance are visible to everyone. Habit 10 often tests some beliefs and prejudices because it is quite clear in its demands. Everyone in the business, yes, everyone from the cleaner to the...

Leadership

“Does your business have a scoreboard”?

Rockefeller Habits # 9 9. All employees can answer quantitatively whether they had a good day or week Scale up or not, this is one of those golden questions that every boss should ask and know the answer to. I...

Leadership

Are your Core Values alive in your business?

Rockefeller Habits #7 7. Core Values and Purpose are “alive” in the organisation. Every constituency of people will have their own, unique Core Values. Those core values are usually implicit, rather than explicit but they will exist. Values are the...

Leadership

“How much do you value customer feedback?”

Rockefeller Habits #6 6. Reporting and analysis of customer feedback data is as frequent and accurate as financial data. Last time we looked at Rockefeller Habit 5 which was that employee input is regularly collected, analysed and acted upon. Rockefeller...

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