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Leadership
On being a Top Boss 4 “Systems run your business. People run your systems. You lead your people”. Is a good three line reminder for any business owner or leader. If you want a world class business you will need...
Leadership
On being a Top Boss 2 Being a boss has never been easy. Having responsibility for others is not easy. Achieving business objectives through people is not easy and I would argue that it isn’t getting any easier either. It...
Leadership
On being a Top Boss What does that mean, ‘being a top boss’? Well whatever it means to you, it is a very important concept. The literature of the day is strewn with research that shows that the quality of...
Leadership
Rockefeller Habits # 10 The company’s plans and performance are visible to everyone. Habit 10 often tests some beliefs and prejudices because it is quite clear in its demands. Everyone in the business, yes, everyone from the cleaner to the...
Leadership
Rockefeller Habits # 9 9. All employees can answer quantitatively whether they had a good day or week Scale up or not, this is one of those golden questions that every boss should ask and know the answer to. I...
Leadership
Rockefeller Habits #7 7. Core Values and Purpose are “alive” in the organisation. Every constituency of people will have their own, unique Core Values. Those core values are usually implicit, rather than explicit but they will exist. Values are the...
Leadership
Rockefeller Habits #6 6. Reporting and analysis of customer feedback data is as frequent and accurate as financial data. Last time we looked at Rockefeller Habit 5 which was that employee input is regularly collected, analysed and acted upon. Rockefeller...
- Paul Hawthorn - PaymentSense
"Thank you very much indeed for the Seminar you put on, on 12th February."
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