One of the complaints I hear too often is ‘As my business has grown I seem to spend more and more time working with people problems. Sometimes I feel just like a social worker’
The irony is that too many business leaders are uncomfortable dealing with people. They would rather be involved with much less complex and complicated things such as sales or accounting or product or anything other than people.
I fear that is to miss the point. People are the motive force behind any business’s growth, or decline. Engagement is not optional, skill and ability are. As a leader you will need to be proficient in dealing with people. Jack Welch estimated he spent something like 80% of his time dealing with people things. He made it his mission to become good at it. All of the skills are all learnable, teachable and coachable.
Remember Jack was an engineer but when he died one of the tributes said “What struck me most about Jack was his extraordinary ability to show both unrelenting toughness and sincere affection for the people in his orbit—often at the same moment.”
True some may be blessed with a better starting hand than others but no one was born with all of the skills needed to become a good, let alone great, leader.
What are you doing to learn what you need to learn so that you can develop the people to power the business that you want to build?
There are lots of challenges in the world but a business that is run well can benefit the world more than almost anything else, creating purpose, dignity, and wealth in honest and worthwhile work, but it is a competitive place in which to thrive. If you would like an edge and to significantly improve your business performance and expand your thinking please reach out.
Doing good by doing well.